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Privacy Policy

How Muvote collects, uses, and protects your personal information. Read our complete privacy policy.

Last updated: January 1, 2026

Muvote ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

1.1 Information You Provide

  • Account information: Name, email address, phone number
  • Payment information: Billing details processed via our secure payment provider
  • Support communications: Messages sent to our support email

1.2 Automatically Collected

  • Usage data: Pages visited, features used, session duration
  • Device information: Device type, OS, app version (IBO Player)
  • IP address: For region detection and fraud prevention

2. How We Use Your Information

  • Deliver and manage your subscription
  • Process payments and send receipts
  • Provide customer support
  • Improve the Service
  • Prevent fraud and abuse

We do not sell, rent, or trade your personal data to third parties.

3. Data Sharing

We share data only with payment processors, infrastructure providers, and legal authorities when required.

4. Data Retention

Data TypeRetention
Account dataSubscription + 90 days
Payment records7 years
Support tickets2 years
Usage logs90 days

5. Your Rights

You may access, correct, delete, or export your personal data. Contact [email protected] to exercise these rights.

6. Security

We implement TLS/SSL encryption, encrypted storage, access controls, and regular security reviews.

7. Contact

Email: [email protected]
Website: https://muvote.com